Proxy refresh

Challenge:
Licensing requires Internet access - however, after some time of inactivity the port used to refresh the license file is closed. Opening Internet Explorer and loading the URI to the home page of the license provider also open the cloud connection.

Solution:
Automate opening the web page (URI) at regular intervals by means of a powerShell scipt

Content of script:
curl https://test.com -Proxy 'http://10.22.19.2:8080' -UseDefaultCredentials -UseBasicParsing

Invoke-WebRequest -Uri 'http://test.com' -Proxy 'http://10.22.19.23:8080' -ProxyUseDefaultCredentials -UseBasicParsing

Run command:
powershell.exe -file C:\scripts\proxy_refresh.ps1

Automation was accomplished using the free version of 'System Scheduler' from Splinterware.
https://www.splinterware.com/products/scheduler.html

AC Win HiPath Attendant Console and Ds-Win with incoming calls

The problem experienced was that whilst an operator is searching the directory (DS-Win), the AC Win Attendant Console would automatically be focused on when a new call appeared.

The manual says such behaviour is not possible, but maybe mine is a bit out of date. The following will disable such functionality.

1. Start menu -> AC Win Configuration -> Section = SBCWinUI -> GetFocusOnRingingCall = 0

2. AC Win Console -> Administration -> Enter Admin password -> Call Control Window Settings: Untick the box "Restore Minimized HiPath..." box.

DHCP options for MItel SIP phones on a Mivoice Office 400

When using an external DHCP server. Procedure is very simple:

Define vendor class.
Set predefined options (String, Code=02)
Set scope options: 1.2.3.4 (Substitute 1.2.3.4 with the PBX IP).
No specifying of HTTPS / FTP / TFTP needed

The above will setup Option 66 on a Microsoft server.

MiVo 400 Internal Phonebook on 6863i

The MiVoice 400 and Mitel SIP phones have the internal directory (phonebook) working out of the box.

It is a bit trickier to find the phonebook on the 6863i...:

1. Press Call List button.
2. Press 2 (or scroll to Directory Lookup and Enter)
3. Dial 1 (or scroll to Quick Dial and Enter). This is where you can do numeric to alpha dialing.
4. Or dial 2 (scroll to Name and Enter). Here you can enter the inital letters of a name and search.

Call List button