Monday, October 12, 2020

MVO400 OfficeSuite not connecting

 In this case, the client machine can:

  • Reach the OIP webserver's page
  • Reach the IIOP port (2809) and HTTP port (80) using telnet
  • OfficeSuite still fails and says it cannot connect to the server

 

After much struggling, it was noticed that the host name on the server itself resolves to an IPv6 Link-Local address. Removing IPv6 support on the interface and a reboot of the OIP server resulted in a working connection.

Addendum: Sometimes it is not so simple to disable IPv6. This link helped: https://tweaks.com/windows/40099/how-to-properly-disable-ipv6/