Nortel BCM50 Call Forward

In case you are battling to forward a Nortel extension to an external destination, try the following:

Nortel Function -> 4 -> 00812345678 (External destination preceded by the access code) -> Hold button (the "upside down phone" button).

You will have to enable "Allow redirect" on the extensions "Capabilities & Preferences" tab.

AT Commands

I have been setting up an Aastra MX-ONE PABX, and to allow us remote access to the PABX I have had to setup a modem for remote dialling in. Hopefully the following will be helpful:

To setup an AT compatible modem to answer on the first ring enter the command ATS0=1. (Register 0 disables answering and 2 allows answer after 2 rings, etc.)

To keep the setting even if the modem restarts, enter command AT&W0 to save the active configuration into the modems non-volatile memory. To display the global settings of the modem, enter AT&V. To understand the output, you may have to use Google with the search parameters "AT S registers".

ISDX Multi line telephones

Hey, the first post for the new year. Late last year I was involved with the installation of a voice logger on a Realitis DX PABX. The client wanted to be able to monitor the extensions via a standard "Plan 10". Despite the fact that the multiline seems to have a digital display, it is actually a hybrid. All speech is carried in standard analog protocol, only the DTMF and screen updates use a digital signal superimposed on the standard analog signal. Hence, if the voice logger can monitor standard analog telephones, multilines will also be supported. However, use "Voice Activation" as the off-hook signal may be insufficient to activate voice logging.