Back Stage is an Ericsson softphone. This means all the hardware of a phone is replaced with special software that is now used to communicate with the PABX. All it needs to work is the necessary server applications (Business Link and Back Stage server applications) with their respective clients (Business Link and Back Stage) installed on the client PC. I did try to get BP3 mode to work, but I could not get out of evaluation mode - it never wanted to detect the license on the PABX. BP2 mode, however, works great.
Note:
1. Windows firewall blocks outgoing speech (e.g. One way speech, can't hear Back Stage user, Back Stage user can hear calling/called party).
2. Always ensure you have the latest Business Link and Back Stage SW installed (server and client).
3. MS Outlook contacts can only be imported from the Contacts, no support for the Global Address book.
4. Although a BP3 "VoIP" mode is available, I got the best results with BP2 "VoIP and TAPI" mode.
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