Thursday, June 11, 2009

MD110 - New NIU

Not a run-of-the-mill fault, but problems were being experienced with an NIU writing to the CF disk. The NIU was replaced, but provided a different problem: The license server was always "busy". The reason is that on the NIU the EIC code is programmed, and this serial number must correspond with the EIC found in the license file. Having failed to assign the EIC to the new NIU, no verification was possible. This is the solution:

niux> readeic {This will show you what is written to the NIU. If not assigned, ffff and ff will be displayed}

niux> writeeic 9034 21 {Note how the IPA is written before the AS}

niux> readeic {should display the correct EIC}

Thursday, April 23, 2009

MX-ONE CLOP removal

Came across a problem with our Call Line Outgoing Presentation - the local telecoms was retransmitting the Predigits plus our lead extension number:

DID = 3034566, where the extension = 4566.

The CLOP showed 30344566.

NUTRI:CNVTYP=1,ENTRY=4,NUMTYP=10,TRC=1;

The actual output is 3034566.

In essence, we truncated the first digit of the extension number for outgoing calls to public networks.

Wednesday, February 25, 2009

Ericsson LCR

Just a couple of pointers regarding LCR on the Ericsson BusinessPhone. Ensure the time has been set on the PABX (especially if you have cold-started a system with existing LCR and suddenly you can't understand why LCR doesn't work). Recently my LCR also failed to work, and the only solution I found was to re-enter the data in the Destination Number Table.

Monday, February 9, 2009

Generating Pin Codes

Budgets are popular. No other way. There is a need to keep people in check, monitor their activity, etc. So if you have ever had to be the unfortunate techy who has to generate a hundred pin codes, you very likely ran out of randomly generated numbers from your head. Try the following:



Using Calc of Open Office, insert the following code: =INT(RAND()*9999)
Use drag and fill, copy this command until it fills as many cells as you need codes. The above command will generate random numbers between 0 and 9999.

Friday, January 30, 2009

Nortel BCM50 Call Forward

In case you are battling to forward a Nortel extension to an external destination, try the following:

Nortel Function -> 4 -> 00812345678 (External destination preceded by the access code) -> Hold button (the "upside down phone" button).

You will have to enable "Allow redirect" on the extensions "Capabilities & Preferences" tab.

Tuesday, January 27, 2009

AT Commands

I have been setting up an Aastra MX-ONE PABX, and to allow us remote access to the PABX I have had to setup a modem for remote dialling in. Hopefully the following will be helpful:

To setup an AT compatible modem to answer on the first ring enter the command ATS0=1. (Register 0 disables answering and 2 allows answer after 2 rings, etc.)

To keep the setting even if the modem restarts, enter command AT&W0 to save the active configuration into the modems non-volatile memory. To display the global settings of the modem, enter AT&V. To understand the output, you may have to use Google with the search parameters "AT S registers".

Tuesday, January 6, 2009

ISDX Multi line telephones

Hey, the first post for the new year. Late last year I was involved with the installation of a voice logger on a Realitis DX PABX. The client wanted to be able to monitor the extensions via a standard "Plan 10". Despite the fact that the multiline seems to have a digital display, it is actually a hybrid. All speech is carried in standard analog protocol, only the DTMF and screen updates use a digital signal superimposed on the standard analog signal. Hence, if the voice logger can monitor standard analog telephones, multilines will also be supported. However, use "Voice Activation" as the off-hook signal may be insufficient to activate voice logging.